What we do:
Our Technology
Our tech platform has the flexibility to accommodate any insurance program. It’s fully managed by Rush, meaning we configure the setup, you reap the benefits.
Technology That Powers Confidence in Travel Insurance
At Rush Insurance, our cutting-edge technology and industry expertise power secure, scalable solutions across the full travel insurance journey. Explore how our platforms help travel organisations work smarter, stay compliant, and deliver exceptional service with confidence.
1. Online Travel Training (OTT)
We’ve partnered with Online Travel Training (OTT), a global leader in travel industry e-learning. Their courses, webinars, and marketing tools help travel agents strengthen their knowledge and sales performance. Through this collaboration, we ensure agents selling our insurance feel confident, well-supported, and fully compliant with industry guidelines.
2. Compass
Compass is our intuitive and secure platform designed to support travel agents throughout the insurance sales process. With easy access to product information, training materials, and key compliance documents, Compass empowers agents to provide accurate guidance to customers while maintaining the highest regulatory standards.
3. API Connectivity
Our flexible REST and SOAP APIs integrate seamlessly with your existing systems. From quoting and policy creation to endorsements, cancellations, and policy retrieval, our APIs automate the complete travel insurance workflow. This reduces manual processing and ensures efficient, accurate service at every step.
4. Custom Quote & Policy Websites
We build fully branded, user-friendly travel insurance websites for customers and travel agents. These platforms streamline the quoting and policy purchasing journey, ensuring a smooth, compliant, and reliable experience that reflects your organisation’s standards and identity.
5. Automated Communications
Our technology includes smart communication features such as automated annual policy expiry reminders. These help improve customer retention, reduce missed renewals, and maintain strong engagement—without adding extra workload for your team.
6. Back-Office Management System
Our advanced back-office tools give administrators complete control over policy, quote, and user management. With intuitive dashboards, robust permission settings, and powerful functionality, your teams can make faster decisions, enhance accuracy, and manage operations with confidence.
7. Training & Compliance Tools
Our dedicated training platform helps organisations keep their travel agents fully compliant. Features include automated training reminders, admin notifications for expired training, progress tracking, and organisation-wide oversight—ensuring consistent standards across all distribution channels.
8. Financial Reporting & Automation
Access comprehensive financial insights with automated reporting tools covering sales, cancellations, upgrades, and more. These reports reduce administrative workload, improve accuracy, and give you the data needed to make informed, strategic decisions.
9. Industry-Leading Support
We pride ourselves on delivering exceptionally fast service level agreements. Our expert technology team resolves issues promptly, ensuring your systems stay secure, stable, and high-performing—so you can focus on serving your customers.